Privacy Policy

Manchester Oyster Festival (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase tickets, or attend our festival.

1. Information We Collect

We may collect the following personal information from you:

Personal details: Name, email address, phone number, postal address
Payment information: Payment card details (processed securely by our payment provider; we do not store full card details)
Ticketing information: Number of tickets purchased, ticket type, purchase history
Website usage data: IP address, browser type, pages visited
Media consent: Video and photography at the festival

2. How We Use Your Information

We use your personal information for purposes including:

Processing ticket purchases and refunds
Sending confirmation emails and updates about the festival
Improving our services and website experience
Marketing communications (only if you have opted in)
Recording photos and video during the festival for promotional, social media, or advertising purposes

3. Sharing Your Information

We will never sell your personal information. We may share your data with:

Service providers: Payment processors, ticketing platforms, email marketing providers
Legal obligations: If required by law or to protect our rights
Media content: Photos or videos that may include attendees may be published publicly. By attending the festival, you consent to being photographed or filmed.

4. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing for marketing purposes
Request restriction of processing
Withdraw consent at any time (for marketing and media consent)

To exercise these rights, contact us on our Contact Page.

6. Cookies

Our website may use cookies to improve your browsing experience. You can adjust your browser settings to block cookies, but some features may not function correctly.

7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.